Mandy Gornal-Jones
Luxury Travel Consultant | Cape Town
An award winning Travel Company requires a Luxury Travel Consultant to join their team.
Start Date: June 2018
Location: Cape Town
Salary: Negotiable
Benefits: Medical contribution, performance bonus and commission
Areas of focus: South Africa, Eastern Africa, Indian Ocean Islands
Key output:
Report to General Manager
Create complete and outstanding luxury travel itineraries
Communicate and liaise with clients
Offer all travel planning services – flights, accommodation, travelling, activities, guides etc.
Quotes and Invoicing
Build strong supplier relationships and negotiate on rates
Ensure reviews are up to the 5 star service level
Assist with marketing on platforms and social media
Report on sales, reviews, suppliers, rates etc.

Requirements:
Strong sales and product experience (minimum 3 years sales consultant)
Background in safari/lodge
Travel planning would be beneficial
Fluent in English – German would be beneficial but not required
CRM and MS Excel software knowledge
WHETU and GlobeTrack software knowledge would be advantageous
Valid driver’s licence and own transport
Skills and attributes:
Great communications abilities
Excellent client service and phone etiquette
Helpful, reliable, friendly, positive and energetic