Hospitality Consulting Services Framework
Updated: Jan 12
Core Service Lines
1. New Build Support
Target: New hotels, resorts, lodges requiring experienced opening management
Engagement Timeline: 3-6 months pre-opening
Key Deliverables:
Implementation of industry best practices
Executive and Senior Management recruitment and handover assistance
Complete opening management support
2. Start-up Guidance
Target: First-time hospitality industry entrants
Engagement Timeline: 6 months pre-opening
Key Deliverables:
Industry onboarding
Operational setup
Systems implementation
3. Business Revival Services
Target: Underperforming hospitality businesses
Engagement Timeline: Initial 3-month intervention
Focus Areas:
Guest service enhancement
Quality improvement
Operational optimization
Personnel development
Sales and marketing effectiveness
Systems and process refinement
Financial performance improvement
Maintenance planning
100-Day Revival Program
Month 1: Business Assessment
Comprehensive business audit
Team capability evaluation
Guest experience mapping
Operational review across all departments
Systems and process analysis
Sales pipeline assessment
Financial health check
Maintenance capability review
Month 2: Strategic Development
Resource allocation planning
Team development programs
Guest experience enhancement
Operational best practices implementation
Systems optimization
Sales funnel optimization
Financial controls enhancement
Capital expenditure planning
Month 3: Implementation & Transition
Strategy execution
Leadership team empowerment
Performance monitoring framework
Owner engagement and handover
Future development planning
Value Proposition
- 30+ years of hospitality experience
- Proven methodology for business improvement
- Comprehensive approach covering all operational aspects
- Focus on sustainable, long-term results
- Flexible engagement models based on client needs
Additional Support Services
- Custom training programs
- System implementation
- Process documentation
- Performance monitoring
- Advisory services
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