Onboarding Consultant / Professional Services Consultant - Kloof/Durban

Job description:

- Onboarding of new clients to our software

- Post-onboarding client follow ups/check-ins

- Onboarding new POS clients

- Implementing integrations, like financial interfaces

- Consultative projects related to data changes

- Keep up to date with new product features and services to advise clients

- Maintaining and updating onboarding SOPs and documentation

- Onboarding of new properties (existing clients)

Experience, Qualifications and skills:

- This person should have project management, key account management, client onboarding skills and excellent written and verbal communication skills.

- Knowledge of the tourism/hospitality industry is highly recommended.

- Experience integrating financial systems is also beneficial

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